DoubleTree by Hilton Toronto Airport

This is a very nice hotel in a convenient location, especially for travelers, since it is close to the airport and surrounded by several good restaurants. The rooms are spacious, clean, and comfortable, and the beds made it easy to get a good night’s sleep after a long day. The pool area is a nice bonus and provides a relaxing place to unwind. However, the gym was a disappointment—it is outdated and clearly in need of a deep cleaning. Most of the equipment was dirty, and there were limited towels and cleaning supplies available for guests to use. The gym would really benefit from a full refresh with newer equipment and better maintenance. In the room, the towels were a little rough to the touch, which took away slightly from an otherwise comfortable experience. The front desk staff was helpful when needed, but they were not particularly warm or friendly. The warm cookies available at check in were delicious!Overall, this hotel has a lot going for it and could be excellent with a few improvements.

We enjoyed the hot tub, but wished it was open late enough for us. The restaurant had a great breakfast made to order. Starbucks in the hotel. Really enjoyed the dessert.free warm cookies at the front desk. Took the airport shuttle to the airport to catch the train to the city everyday. Really easy to get around without a car.

Hotel was OK. Restaurant was great. Fantastic bartender and good food. I was a little pissed at the $30 charge to park. After buying a room it felt like a gouge. I could see $10-$12 but $30. That's excessive. Probably find another hotel next time.

I cant say enough good things about this hotel. The rooms were great and the location is convenient, but most importantly was their customer service. I had booked a room using what turned out to be a 3rd party site that never actually ended up making the reservation. I was left stranded in Toronto with my young child, wife and parents. We tried to find rooms but everywhere was booked solid as a result of a bunch of business conventions going on that week. Rhythm, the front office Manager, as well as the other staff worked for over an hour, and was finally able to make a spot in the hotel for us. I cannot thank them enough.

Good: The location was good. The airport room's view was the best, completely worth paying a little more for that. Shuttle service to and from Airport was completely hastle free and very good. Most of the staff specially the day staff was excellent. Very happy, friendlyyy and solve the problem. The day based parking charge is pretty high though. Bad: The night staff on the reception were extremely rude and very bad. I had a guest who did not know about the Parking rules, they intercomed to enquire at the reception and the reception said read it there and hung up, he couldnt find anything so called again on which the staff started miss behaving. When he went inside to ask, he threatened to leave or he will call the police instead of guiding. It was very disappointing to see my guests being treated this way. Other than this the hotel was excellent along with all the other staff specially the day staff who went extra mile to help me with my luggage when I came in early to checkin. Definetely recommended and would stay again for sure.

Best business hotel in the area! Close to the airport when you land. Front office is friendly and I've always had a great check in experience. And oh they have cookies!! Clean well appointed rooms! Do you remember i said best place to stay when traveling for work? In the morning you've got a starbucks in the lobby on your way out and a decent pub for a quick bite and a beer at the end of the day. Absolutely love it!! The service at the restaurant is amazing!! The ladies that run the bar are pleasant and a always a pleasure to chat with when youre trying to wrap up your day, eat and get a night cap. 10/10 highly recommend this place as an "all in one". P.S - I dont love starbucks and the food could better but as a package this place cannot be beat. I think the service I get here plays a huge role in why I wouldn't stay anywhere else.

Other than having to pay for parking. Desk clerk said.. "that's Toronto". No I have been trying different hotels around Pearson when we travel. The previous 3 did not charge for parking. Lol otherwise... this place was fantastic.

It's been a year since I started working with Double Tree by Hilton for our quarterly meetings and the corporate stays. It was such an incredible experience with the place and the staff of Double Tree by Hilton at Toronto Airport. They are super accommodating and we look forward to working with them in 2026. I highly recommend choosing Double Tree by Hilton for your personal and business stays and events.